FAQ
Where can 21ENERGY products be delivered to?
We currently deliver our products to all EU countries, Switzerland and Norway (except Madeira, Malta & Cyprus). Register here for our waiting list for worldwide deliveries. We will then inform you immediately when we deliver to other countries.
Can I really save heating costs with the individual 21ENERGY products?
The savings potential varies depending on the given energy prices. If applicable, the cost savings can be very high. With our profitability calculator you can calculate your individual heating cost savings. https://21energy.io/rentabilitaetsrechner/
Is there a warranty for 21ENERGY products?
All our products are very robustly built so that they last for many years.
Should a device still become defective in the first year, we will of course replace it and are also available for very favorable replacement parts at any time after one year.
Are the individual products really safe?
Yes! The products are classic electrical devices. Thus, the usual precautions apply. All our products sold are CE compliant.
Where can I find more detailed information about the individual products?
You can find detailed information about the individual products directly in the product descriptions, as well as in the respective operating instructions.
Are the Bitcoin miners built or sold by 21ENERGY allowed to be overclocked?
The Bitcoin Heaters may be operated with a maximum power of 2.0 2.5 or 3.0 kW as specified for the respective product.
Overclocking miners will void the warranty with immediate effect.
Special conditions for bulk orders?
From 10 pieces we make you an individual offer. Please send us an e-mail to office@21energy.io.